LAIT LEGAL PRIVACY POLICY

1. AN INTRO​DUCTION

LAIT Legal Software System’s privacy policy outlines the way it manages personal and sensitive information. Data collection and use, how we store information and individual rights for accessing and make corrections to relevant information.

LAIT Legal is comply with General Data Protection Regulation (GDPR). By using LAIT Legal services you provide the consent to this privacy policy and agree to be bound by it.

2. INFORMATION COLLECTION

We collect and store your following information.

1. Your full name
2. Your company details
3. Contact information (Address, Mobile, Phone, Email)
4. Details of your device (PC, LAPTOP, TABLET etc.)
5. Details of your Browser, IP Address, Geographical Location
6. Details of your Operating System
7. Dates/Times of your access

3. HOW WE USE STORED INFORMATION

We access these information to get an understanding of your needs and provide with a quality service, the following are the main reasons for this information use.

1. Improve the quality of our service
2. Notify you with latest updates
3. For accounting purposes (Send invoices)
4. To support with technical issues you may experience
5. Send promotional documents via post/email
6. We may use your details contact you for market research purposes
7. For survey purposes for feedbacks
8. To deal with enquiries and complaints raised by you regarding LAIT services
   

4. HOW WE ENSURE INFORMATION SECURITY

We strongly ensure that your stored information is well secured within LAIT. There are various methods already in place to safeguard and protect your information we collect.

Please note that the world-wide-web is not a secure environment and we cannot provide an assurance of data security at all times even though we have taken necessary steps to protect your information from unauthorized access. From your end you must make sure you follow appropriate steps to protect the data you are about to transmit via the internet by securing your own environment.

We are committed to get in touch with you and discuss if we discover any security breach where your information is used, accessed, lost or stolen in an unauthorized manner. We highly recommend you take necessary steps in protecting your personal information whilst on the internet. This can be done by providing strong passwords, change passwords regular basis and use a secure browser.

5. WHERE WE STORE YOUR DATA

LAIT services are hosted in one of the reputed service providers based in UK. Your data is securely stored in our dedicated data-center located in Nottingham, United Kingdom. We are in a process of migrating to Amazon Web Services (AWS) and all our new and existing clients will be migrated to AWS environment in the very near future.

6. YOUR RIGHTS ABOUT YOUR DATA

You hold the following legal rights for the information we keep about you.

1. Make requests to correct your information if they are inaccurate
2. Make requests to delete your information permanently if you believe that we shouldn’t hold them
3. Making a complaint to a relevant data protection authority if you think your rights have been infringed by us.
   

7. HOW TO MAKE A COMPLAINT

You can make a complaint to LAIT Legal if you think that we have breached this policy. You can email your complaint to:  info@laitlegal.com

You must also provide sufficient details about the effected personal information, and in which circumstance the breach has taken place.

We will treat your complaint highly confidential and one of our representatives will be in touch with you within two working days to discuss your matter and we will make every effort to resolve your complaint as soon as possible.